Training Calls

Debt Counsellors Name Laurence Barlow
From Credit Reboot
To AMEX/Charter Merc
Call Date 12/08/2020
Call Length 0:06:39
Description quote ACCC Collection Guide lines to suspend debt collection and requesting Credit Disclosure as they have not provided the Doc’s
Debt Counsellors Name Laurence Barlow
From CreditReboot
To Unknown Provider
Call Date 12/08/2020
Call Length 0:13:02
Description Debt Collector calling and ignoring ACCC guidelines at the instructions of Credit Providers. handling the breach
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Debt Counsellors Name Laurence Barlow
From CreditReboot
To Prospect
Call Date 11/08/2020
Call Length 0:24:51
Description L Barlow takes sales call and explains the service to a prospect.
Debt Counsellors Name Laurence Barlow
From CreditReboot
To Panthera
Call Date 07/08/2020
Call Length 0:21:45
Description Negotiation with Panthera to settle debt without getting CD doc’s. The client wants fast settlement offer. Call demonstrates how to attempt settlement without CD
Debt Counsellors Name Laurence Barlow
From CreditReboot
To Panthera
Call Date 05/08/2020
Call Length 0:16:45
Description Debt settlement without CD. attempting to negotiate 50 cents without any evidence of compliance breach. Client wants fast settlement
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Debt Counsellors Name Laurence Barlow
From CreditReboot
To Unknown Provider
Call Date 05/06/2020
Call Length 0:21:16
Description Debt Counsellor calls with a settlement figure, agreed upon by the client, and attempts negotiate the best outcome.
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Debt Counsellors Name Laurence Barlow
From CreditReboot
To CreditCorp
Call Date 05/06/2020
Call Length 0:14:26
Description Debt Counsellor is attempting to organise a payment arrangement that’s the most beneficial for the client.
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Debt Counsellors Name Laurence Barlow
From CreditReboot
To Unknown Provider
Call Date 04/06/2020
Call Length 0:13:06
Description Debt Counsellor is attempting to organise a payment arrangement that’s the most beneficial for the client but gets bumped around from line to line.
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Debt Counsellors Name Laurence Barlow
From CreditReboot
To Mendlesons
Call Date 04/06/2020
Call Length 0:10:09
Description Debt Counsellor calls to negotiate and is stonewalled by way of the Credit Provider demanding that the Client call to confirm Debt Counsellors Authority to act, making negotiations tough.
Debt Counsellors Name Laurence Barlow
From CreditReboot
To American Express
Call Date 03/06/2020
Call Length 00:22:33
Description A call to AMEX to try and obtain Credit Disclosure.
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Debt Counsellors Name Laurence Barlow
From CreditReboot
To Unknown Credit Provider
Call Date 03/06/2020
Call Length 0:05:19
Description Calling to start negotiations and to confirm that an LOA has been sent and received
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Debt Counsellors Name Laurence Barlow
From CreditReboot
To Client
Call Date 03/06/2020
Call Length 0:09:09
Description To update client on progress of the dispute and to discuss what the next steps are, how to proceed and what we will need to work on.
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Debt Counsellors Name Laurence Barlow
From CreditCorp
To CreditReboot
Call Date 03/06/2020
Call Length 0:11:49
Description Negotiations with Credit Corp, who are collection for Latitude Finance and Citigroup.
Debt Counsellors Name Lily Soriano
From Latitude Finance
To CreditReboot
Call Date 25/02/2020
Call Length 0:05:00
Description Confirming information to achieve Credit Disclosure
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Debt Counsellors Name Laurence Barlow
From CreditReboot
To Denton Lawyers
Call Date 24/01/2020
Call Length 0:16:36
Description Negotiations on the back of multiple lending breaches
Debt Counsellors Name Laurence Barlow
From CreditReboot
To Coats Hire
Call Date 23/01/2020
Call Length 0:14:40
Description Stoping Ongoing Debt Collection Activity
Debt Counsellors Name Laurence Barlow
From CreditReboot
To Westpac
Call Date 16/01/2020
Call Length 0:22:27
Description To retrieve Credit Disclosure
Debt Counsellors Name Lee Chester
From CreditReboot
To Pioneer Credit
Call Date 16/01/2020
Call Length 0:10:20
Description Call to Negotiate, but the CP will not budge; resulting in an AFCA escalation
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Debt Counsellors Name Laurence Barlow
From CreditReboot
To Wayne Repo
Call Date 16/01/2020
Call Length 0:06:04
Description Stopping Repossesion Action
Debt Counsellors Name Laurence Barlow
From CreditReboot
To BMW
Call Date 16/01/2020
Call Length 0:11:02
Description Stopping Debt Collection Activity
Debt Counsellors Name Mariea Tran
From Citigroup
To CreditReboot
Call Date 12/01/20
Call Length 0:18:26
Description Confirming request for disclosure, outlineing the dispute and pushing the Credit Provider for information