Use this template to make a second follow-up to the Credit Disclosure Request email you send. Send this second follow-up email 7 days after sending the first follow-up email (21 days from sending the first Credit Disclosure Request email). Forward the follow-up email and use this template for the body of your second follow-up email.
Click the “SEND TO MY EMAIL” button below to receive a copy of this template to your email address.
* Click Here to watch our HOW TO Video on how to read your credit file
** Click Here to watch our HOW TO Video on finding your PAS Number
DATE: <Insert Date>
TO: <Insert CP’s Name>
<Insert CP’s Address>
Second Follow-up to Credit Disclosure Request for Account Number <Insert Customer Reference/Account Number>
I have made a request for credit information disclosure on<Insert the Date of the First Email>. I also made a follow-up on <Insert the Date of the First Follow-up Email> and have not received any reply since then.
The email below is the original request and the follow-up. As stated in the original request, I am within my rights to make such requests and if I have not received a reply within seven (7) days, I will escalate the matter to the <Insert the Name of the Industry Ombudsman>.
<Insert Full Name>
Customer Account Number – <Insert Customer Reference/Account Number>
Please provide written communication only via this email: <Insert Your Email Address>