REFUND POLICY OF CREDIT REBOOT
If you follow the credit repair process as described in CreditReboot.com.au in a timely manner and your Veda Credit File is not repaired we will refund your subscription fee. As a customer, you are responsible for understanding this upon purchasing the subscription from our site. Please note that any bonuses are offered on behalf of our respected partners and are not an issue for a refund or chargeback.
We WILL honor requests for a refund on the following reasons:
- Non-delivery of the service within 3 months: If a Default in a Veda Credit File has NOT been removed for the promised duration yet you followed all steps such as:
- Timely submission of correspondence to appropriate parties
- Timely responses of the appropriate parties were received and acted upon
- Inapplicable Service to Credit File Issue: The App is designed to remove the following types of adverse listing in a Veda Credit File ONLY:
- Credit Defaults
- Credit Clearouts
Any other type of adverse listing recorded on a customer’s Veda Credit File such as bankruptcy notice or court judgement can NOT be removed in this version of the App.
- Faulty App within 5 Days of Subscription Purchase: Upon downloading the App and paying the subscription, it is the customer’s responsibility to check the app if it is working. Upon learning that the App is not functioning properly, they have to report the issue to firstname.lastname@example.org within FIVE days. If no resolution is possible, a refund shall be issued.
Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc) other than those which are specified as compatible in a description available on the preview page of each product. We don’t guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.
Our Technical Support Team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing our products.
Live Chat Schedule: 11:00 AM to 6:00 PM Mondays to Fridays
Please give it 12-24 hours for our Support Team to get back to you on the problem.
Requests for a refund are accepted within the period of 1 week after the Email request. You should accompany this request with detailed and grounded reasons why you apply for a refund. Please make sure your request does not contradict our Terms and Conditions.
A refund is issued to you upon receipt of a Waiver of Copyright signed by you.